Refund Policy
Shaikh Noor – Online Islamic Courses
Effective Date: 22–11–2025
At shaikhnoor.com, we strive to offer high-quality Islamic education, resources, and guidance. Because our platform provides digital learning materials, free courses, and instant-access content, our refund policy is designed to be clear, fair, and aligned with the nature of online learning.
This Refund Policy explains when refunds may or may not be granted for our services.
1. No Refund on Free Courses & Free Content
Most of the courses, resources, and materials provided on shaikhnoor.com are completely free.
Since no payment is required for:
Free courses
Free educational resources
Webinars or events offered at no cost
👉 These services are non-refundable by nature.
2. Refunds for Paid Courses (If Applicable in Future)
If shaikhnoor.com introduces paid courses or paid services in the future:
Refunds will be considered only under the following conditions:
You may request a refund if:
You experience technical issues that prevent access to the course and our team is unable to resolve it.
You were charged by mistake due to a billing error.
You enroll in a paid course but have not accessed or downloaded any content.
Refund requests must be made within 7 days of purchase.
3. Situations Where Refunds Cannot Be Provided
Refunds will not be granted in the following cases:
You have already accessed the course materials, videos, or downloadable files.
You completed a portion of the course before requesting a refund.
You expected certain features not mentioned in the course description.
Refund is requested due to change of mind, busy schedule, or personal reasons.
You violated the Terms & Conditions or used the platform improperly.
4. Donations Are Non-Refundable
If you choose to support our mission by making a donation, please note:
All donations are voluntary
All donations are non-refundable
Donations help support:
Educational programs
Dawah initiatives
Free Islamic teaching resources
5. Course Cancellation by Shaikh Noor
In case Shaikh Noor cancels or discontinues any paid course after you have enrolled:
You will be eligible for:
A full refund, OR
Free transfer to another available course
(If no paid courses exist, this section applies for future offerings.)
6. How to Request a Refund
To request a refund (if eligible), please contact us with the following details:
Your full name
Registered email address
Course name
Payment receipt or transaction ID
Clear explanation of the issue
📧 Email: info@shaikhnoor.com
📞 Phone: 9391138391
🌐 Website: shaikhnoor.com
Our support team will review your request and respond within 3–5 business days.
7. Acceptance of This Policy
By enrolling in a course or using any service from shaikhnoor.com, you acknowledge that you have read, understood, and agreed to this Refund Policy.